Returns

 

PLEASE NOTE: DUE TO COVID19 WE WILL NOTE BE ACCEPTING ANY RETURNS, OR ISSUING REFUNDS IF YOU ARE DISSATISFIED WITH YOUR PRODUCT. IF YOU WOULD LIKE TO ORDER A SAMPLE TO ENSURE QUALITY, PLEASE CALL 303-295-7737 WITH THE ITEM YOU WOULD LIKE.

To return merchandise you need to obtain a RMA number by emailing us at wholesaletowelstore@gmail.com , Read Return policy before emailing us. Once your return is approved we will email back to you RMA number which you will need to write on the returning package for expedited processing or it will delay your refund.

Please include following in your email;

Order Number or Invoice number
Reason for return
Total number of items you are returning

Refund Policy
If you are not satisfied with our product, we will be happy to take it back under following terms and conditions:
Please report your concern within 24 hours of receiving the product.
We will deduct a 10% re-stocking fee.
Product has to be in unused condition.
Product has to be packed in poly bags as it was sent by us, any loose towels returned in the box will not be accepted
Customer will be responsible for sending back the product including shipping charges.
Credit will only be issued if above mentioned terms and conditions are fulfilled.
*Note: If you are interested in placing an order, we recommend to request a sample to be sent to you for review. You just have to pay the shipping and we will dispatch the free sample to you.

If you have questions please contact us at 303-295-7737

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